Talk to the factory

Start wherever you are — a WhatsApp message, an email with a drawing, or the form below. Either way your enquiry lands with an engineer, not a call centre.

Step 1

How would you like to start?

Three ways in, and every one of them reaches an engineer directly.

💬

I need a price quickly

Send a photo or a part number on WhatsApp. Breakdown and repair parts are handled first.

✉️

I have a drawing or part number

Email the PDF, STEP or DWG. We check material, hardness and tolerances, then quote.

Email the factory
📝

I would rather describe it here

A one-minute form: mill, stand, part and quantity. Price and lead time come back by email.

Fill in the form
Step 2

Tell us about the part

A part name and a photo are enough to start. Add the details below and we can quote the first time round.

Include these for a faster quote

  • Mill type and stand number
  • Part / OEM number, or a drawing or photo
  • Material and hardness, if known
  • Quantity and required delivery date

Or reach us directly

  • 💬
    WhatsApp+86 199 6555 7274Fastest channel for urgent and breakdown parts
  • ✉️
    Email[email protected]Best for drawings (PDF, STEP, DWG) and formal enquiries
  • ☎️
    Telephone+86 554 686 5038Mon–Sat, 08:00–18:00 China Standard Time (UTC+8)
  • 📍
    Factory addressXinqiao International Industrial Park, Hefei Airport District, Anhui, China

Send your requirement

Read by our engineers and answered within one working day.

Human verification Type the 5 characters from the image

Can't read the code?

Handled by our engineers directly. You can also write to [email protected] or message us on WhatsApp.

Step 3

What happens next

01

You send the requirement

A drawing, a photo or a few lines — whatever you have to hand.

02

An engineer checks it

We confirm material, hardness, tolerances and mounting, and ask for anything missing.

03

You get price and lead time

A formal quotation with price, MOQ and lead time, normally within one working day.

FAQ

Questions before you enquire

How quickly will I get a quotation?
Normally within one working day for parts we can price from a clear drawing or photo. Reverse engineering or a new design usually takes two to three working days for a firm quotation.
What is your MOQ?
It depends on the part. Most wear parts can be supplied in small quantities, and samples can be arranged first. The exact MOQ and any sample charge are stated in the quotation.
What lead time should we expect?
About 15 days is typical for standard items, subject to the schedule confirmed on the order. For breakdown situations, tell us on WhatsApp and we will deal with it as a priority.
Can we inspect the factory or appoint a third party?
Yes. You are welcome to visit our factory in Anhui, or appoint an inspection agency. Either way we provide inspection records and loading photos.
Payment terms and Incoterms?
Incoterms (FOB, CIF and others) and payment terms are confirmed in the formal quotation, and we can quote a landed price for your destination port.

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